Manage Conflict: Demand Debate

Who enjoys the “tough talk” with a peer, team, or direct report?  Chances are, it’s a dreaded conversation.  Perhaps even one that is procrastinated, hoping the conflict will just go away. Yet, often I find with leaders, that when they have the “tough talk,” it goes...
Replace Feedback with Guidance, and You Will Get Better Results

Replace Feedback with Guidance, and You Will Get Better Results

Feedback is a gift, or is it really?  Learn how to be an inclusive leader that says what they mean without being mean. The word feedback creates fear.  It creates a feeling in the pit of our stomachs, followed by an overly emotional anxiety.  Merely hearing the word...

How to Lead a Team Meeting People WANT to Go To

I rarely encounter a leader that shares, “our team meetings are so engaging that people look forward to them.”  It just doesn’t happen, and if it does, it is not consistent.  Meetings are one of the most dreaded words in most businesses.  People rarely say the word...

GROW Your Team

“Coach to success” As leaders, we often find ourselves in the middle of heated arguments between employees, or in the middle of the game of telephone on a communication misunderstanding.  You know the “he said, she said” game.  A client of mine, Liz, shared this all...
The Puffer Fish

The Puffer Fish

“When I get upset, my team feels it” Sound familiar?  One of my favorite coaching stories is about a leader that wrestled with just that.  Her team knew just by looking at her if she was displeased, having a good day, or a bad day.  It was like the saying, “she wore...

Choosing the Opportunity to Win

“Leaders face a challenge, and choose to see the opportunities to win” One trait rings true of today’s strongest leaders.  They are genuinely optimistic.  They see a challenging situation, and instead of barking orders, or demanding instant results, they pause.  They...